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Brokers honoured at Better Business Awards WA

by Annie Kane5 minute read

The leading brokers, BDMs and loan administrators from Western Australia have been honoured at the Better Business Awards 2020.

Following the Better Business Summit 2020, hosted in partnership with principal partner NAB, the awards saw mortgage broking industry members recognised for their hard work and dedication to delivering good consumer outcomes.

Welshpool-based broker Balpreet Bal from Loan Market took home the awards of Best Residential Broker and Broker of the Year at The Adviser’s Better Business Awards at the Crown Perth on Thursday (20 February).

Pacific Finance Australia’s Joel Quartermaine was crowned Western Australia’s Best Finance Broker 2020.


Elite Finance Australia’s Matthew Posselt took home the award of Mentor of the Year 2020, in recognition of his dedication to fostering new talent.

Steve Millian of Launch Finance was named the state’s Best Regional Broker 2020, and Seed Financial, in Madora Bay, won the Best Regional Office award in the group category.

Another regional broker, Bunbury-based Harley Radovan from Focused on Finance, was selected as the Editor’s Choice award winner this year in recognition of his passion, dedication and enthusiasm for his work coupled with a determination to succeed and grow his business in a challenging market.

Brokers that have been in the industry for just a few years were also praised during the Better Business Awards WA; Michael Harris, The Perth Mortgage Specialist was celebrated as the state’s Best Newcomer, while Sarah Fallon of On Point Finance was cited as one to watch, clinching the Rising Star award.

Leonie Stratton at Boutique Finance Perth was recognised for her outstanding customer service, winning the Best Customer Service (Individual) award.

Meanwhile, the team at The Loan Company (Perth) was awarded for brilliance in customer service as a whole, taking home the trophy for Best Customer Service (Office).

BDMs, lenders and loan administrators celebrated

As well as highlighting the achievements of brokers, the Better Business Awards WA also commended business development managers (BDMs) and loan administrators for all they do behind the scenes to help their broker partners.

Ross Fitzgerald from ING was named the Best Lender BDM (Bank), while Stephen Davis at Pepper Money won the same award in the non-bank category.

In the Best Aggregator BDM award, Connective’s May Watson was named as the state’s best, while Leila Deegan from Do Financial took home the trophy for Best Loan Administrator this year.

Group awards

In the office awards, Capita Finance Solutions (Leederville) won the award for Best Branded Office, while Napoleon Finance in Perth won the Best New Office award.

Looking at independent offices, Damian Collins’ brokerage, Momentum Wealth, was named as WA’s Best Independent Office (less than 5 brokers) for 2020 and V Homeloans in Osborne Park won the same award for the more than 5 brokers category.

For their outstanding work in the community and improving financial literacy, Perth brokerage Diversifi was given the award for the office with the Best Community Engagement Program.

The full list of WA’s Better Business Awards winners is available now

Congratulations to all the winners and finalists! 

Now in its seventh consecutive year, the Better Business Awards 2020 follows the award-winning Better Business Summit.

The Better Business Summit first launched in 2013 as a state-based event to provide brokers with straight-talking, practical advice to help them grow and improve their businesses. 

It was the first state-based awards program to recognise and celebrate the best in the industry in their local markets. 

The Better Business Summit has won multiple awards and has grown exponentially over the years to become the industry’s leading event, and now welcomes more than 4,500 attendees every year. 

The roadshow will continue to Sydney (27 February) and Brisbane (5 March), before concluding in Melbourne (12 March).

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Annie Kane

Annie Kane


Annie Kane is the editor of The Adviser and Mortgage Business.


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