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Bank of Queensland appoints new broker head

by Reporter5 minute read

The regional lender has announced that it has brought in a new head of BOQ Broker, following the departure of Adrienne Smith.

Natasha Kelso, the former national manager of broker for Credit Union Australia (CUA), will take up the role as head of BOQ Broker on 18 June, filling the void left by the departure of Adrienne Smith, who left the bank last month to join AMP.

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The announcement comes just weeks after the bank announced changes to its executive team, which include the appointment of a new chief operating officer, chief financial officer and group executive of retail banking.

Ms Kelso has more than 11 years of experience in third-party banking, which includes roles as state relationship manager, third-party banking, at the Commonwealth Bank; business development manager, retail lending, at Suncorp Bank; and as a lending officer at St. George Bank.


BOQ’s acting group executive, retail bank, Anthony Rose, welcomed the appointment and noted that he believes Ms Kelso is well placed to lead the lender’s third-party team.

“We have seen major growth in our BOQ Broker channel over the past few years, and Natasha’s experience and strong industry knowledge, along with established industry relationships, will ensure we carry on that momentum and continue to increase our presence in the broker space,” Mr Rose said.

Reflecting on her appointment, Ms Kelso said: “I have watched BOQ’s broker offering grow and mature over the past few years and seen how their relationship-focused business model has earned them a name as an important player in the broker space.

“I am looking forward to continuing to enhance BOQ’s broker channel to ensure this growth continues and we reinforce our position as a key alternative to the major banks.”

[Related: Non-major reshuffles executive team]

Bank of Queensland appoints new broker head
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