Powered by MOMENTUM MEDIA
the adviser logo
Broker

Insurer boosts broker support team

by Staff Reporter4 minute read
broker support team

Liberty Financial’s insurance arm, LFI Group, has expanded both its sales and operations teams to help manage increased broker demand for insurance products.

Paul Concannon, Liberty Financial’s former manager for residential operations, has become the manager for LFI Group, while commercial and residential business development manager (BDM) Grant Smith has been appointed as LFI Group’s BDM for Victoria and Tasmania.

To continue reading the rest of this article, create a free account
Already have an account? Sign in

Speaking about his new role, Mr Concannon said: “Current market conditions are seeing more brokers looking for additional ways to provide added value to their customers and diversify their businesses, so we’ve been busy at LFI.

“We’ve seen significant broker interest in our mortgage protection offering for residential mortgages, as well as our loan protection and vehicle equity insurance for motor loans.

Advertisement
Advertisement

“By adding more support to the team, we’re giving ourselves the numbers to process the many calls and requests that are coming in from brokers every day.”

LFI national sales manager Kevin Arkell added: “We’re really excited to have Paul and Grant join our team. With Paul leading the operations team and Grant out on the road meeting with brokers, we’re well placed to continue the strong growth we’ve been experiencing in the last 12 months.”

LFI Group has revealed that it is still recruiting for additional BDM roles across other parts of the country in order to “have an even bigger team helping brokers understand and utilise the benefits of our insurance offering”.

Mr Arkell concluded: “More exciting updates are expected to follow as we continue to expand our teams, update our products and invest in an improved broker and customer experience.”

[Related: The right policy]

Insurer boosts broker support team
help hands
TheAdviser logo
help hands

JOIN THE DISCUSSION

You need to be a member to post comments. Register for free today

MORE FROM THE ADVISER

mark lewis fast ta llosc4

In Memoriam: Mark Lewis, 1963–2022

Mark Lewis passed away on Saturday (13 August). Mr Lewis was a well-known identity in the third-party broker...

READ MORE
anthony waldron mortgage choice ta ithtxm

Broker expertise key for securing right loan: Mortgage Choice

The data, which is derived from a June survey of 1,002 broker customers and conducted by Honeycomb Strategy,...

READ MORE
Mark Bouris new ifa

Brokers need to focus on the ‘value-add’: Mark Bouris

With competition among brokers increasing as the number of brokers rises – coupled with the fact that fewer...

READ MORE
magazine
Read the latest issue of The Adviser magazine!
The Adviser is the number one magazine for Australia's finance and mortgage brokers. The publications delivers news, analysis, business intelligence, sales and marketing strategies, research and key target reports to an audience of professional mortgage and finance brokers
Read more