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Star firm finds older brokers are more loyal and productive

by Nick Bendel8 minute read
The Adviser

Finance Achievers has attributed its award-winning success to a strategy of recruiting experienced brokers over rookies.

The Perth firm was named Best New Office at last week’s WA Better Business Awards after opening its doors two years ago.

Managing director Kevin Pausin said Finance Achievers started with five brokers and had since expanded to seven – all of them experienced.

He told The Adviser that rookies come with two big disadvantages: they need a lot of training and there’s no certainty they will want to pursue a long-term career in the industry.

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He also said younger staff were more likely to move from job to job than workers from previous generations.

Mr Pausin disagreed with the view among some in the industry that experienced brokers cannot be taught new habits. He said brokers with the right mentality would always be prepared to learn.

Finance Achievers encourages tenure by allowing brokers to become shareholders after 12 months. Brokers also have to surrender their trail if they depart within two years.

Mr Pausin told The Adviser the firm's brokers had been generating average monthly settlements of about $16 million this financial year, compared with $12 million the year before.

Finance Achievers expected to expand to 10 brokers in the next three years, but would be unlikely to add loan writers after that, he said.

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