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NAB announces new head of broker

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Annie Kane 5 minute read

The major bank has announced its new executive, broker distribution, filling the void left by the departure of Steve Kane.

National Australia Bank (NAB) has today announced that it has appointed Phil Waugh to the role of executive, broker distribution. 

Mr Waugh will assume the role in early June, taking over from Nicole Triandos, who had been in the role in an acting capacity since the departure of Steve Kane, who left the bank in December (and has since joined Loan Market).

The incoming executive, broker distribution, was most recently the head of private wealth, north at Westpac and led the bank’s COVID-19 response for business customers.


Prior to this, he led the auto finance division at St.George and served as head of asset finance at CBA. 

In his new role, he will report to NAB executive, home ownership, Andy Kerr. 

“Phil is an exceptional leader and experienced banker, with a proven track record in driving great customer outcomes, in particular in intermediated distribution,” Mr Kerr said. 

“His leadership will ensure we build on the momentum we are seeing in our broking business as we remain focused on delivering Australia’s simplest home loan and strengthening our position as the bank behind the broker. Phil’s passion for customers and success driving high-performing teams will be an asset for the broker business, and I’m excited about what he will bring to NAB.” 

Mr Waugh said: “I’m looking forward to working with my colleagues at NAB to grow the business and deliver exceptional service to brokers and their customers. 


“Brokers play a significant role in the Australian community in providing access to credit and driving  competition, and this contribution continues to grow.” 

Before entering banking, Phil was a professional rugby player, with 136 matches for the NSW Waratahs  and 79 for the Wallabies, including time as captain and vice-captain.

He is currently governor of the Cerebral Palsy Alliance Research Foundation. He has also competed in the Rolex Sydney to Hobart ocean races in 2009, 2010, 2011, 2013, 2014 and 2016 on board ‘Investec/Perpetual Loyal’ to help raise money for charity. 

Mr Waugh holds a Master of Commerce (University of Sydney), Master of International Business (University of Sydney) and is a Graduate Australian Institute of Company Directors (GAICD) 2011.

Ms Triandos will resume her title as head of strategic partnerships in June, once Mr Waugh has assumed his position.

[Related: Industry veteran Steve Kane retires from NAB]

NAB announces new head of broker
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Annie Kane

Annie Kane

Annie Kane is the editor of The Adviser and Mortgage Business.

As well as writing about the Australian broking industry, the mortgage market, financial regulation, fintechs and the wider lending landscape – Annie is also the host of the Elite Broker and In Focus podcasts and The Adviser Live webcasts. 

Email Annie at: This email address is being protected from spambots. You need JavaScript enabled to view it.



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