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Australia Post to refer customers to loan platform

by Annie Kane10 minute read
Australia Post to refer customers to loan platform

Australia Post will this week start referring customers requiring business finance to lending platform Valiant Finance, under a new partnership agreement.

The government business enterprise Australia Post will this week begin referring customers to business loan marketplace Valiant Finance.

From this week, Australia Post’s over-the-counter and online small-business customers may be referred to Valiant for help when finding a suitable loan through its Business Loan Marketplace.

Valiant’s platform will be integrated into Australia Post’s website and retail POS systems to enable small-business customers to obtain an online quote and book an appointment with a business finance specialist at a time that suits them. 

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The referrals will also be available at 3,500 Australia Post locations nationwide.

Paul Barker, director of strategic partnerships at Valiant, said, “We’re thrilled to be partnering with one of Australia’s most iconic brands and one that shares our passion for supporting Australian businesses. 

“Providing access to business lending providers for Australia Post customers represents our biggest white label expansion to date.” 

Deanne Keetelaar, general manager, payments and financial services at Australia Post, said: “We are proud of the role our post office network already plays in expanding access to vital government and financial services in communities across Australia, particularly in regional and remote locations. 

“We know small-business owners rely on us to connect them with products and services that help them  prosper, so we see this service as a natural extension of the support we already offer.” 

Valiant has also recently partnered with other large businesses, including Qantas, to offer loan options from its panel of 50 lenders and allow SME clients to compare rates, terms and fees.

The announcement comes as Australia Post battles a corporate expenses furore, which resulted in the resignation of group chief executive officer and managing director Christine Holgate on Monday (2 November).

Ms Holgate – who has been at the helm since October 2017 – stepped down from her role following the revelation that she had bought nearly $20,000 of Cartier watches for senior executives who had helped secure the Bank@Post deal with three of the big banks in November 2018.

Prime Minister Scott Morrison has ordered an investigation into the matter, to which Ms Holgate and the board and management of Australia Post have said they are willing to provide “full cooperation and assistance”.

Australia Post’s group chief financial officer, Rodney Boys, has taken up the helm as acting CEO and MD.

[Related: SMEs offered Qantas points for business loans]

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