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Australian Broking Awards 2020: New Office and Loan Administrator of the Year finalists revealed!

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Annie Kane 9 minute read

The Adviser, in partnership with Teachers Mutual Bank Limited, is pleased to announce the finalists for the New Office and Loan Administrator of the Year categories for the Australian Broking Awards 2020.

This year, finalists for the Australian Broking Awards (ABAs) are being revealed by category over the course of two weeks (ending 3 July).

This new approach aims to showcase the outstanding achievements of our finalists in each hotly contested category, with each finalist having a dedicated profile page to display their valuable contribution in strengthening Australia’s broking profession.

New  Office of the Year

This award recognises the most successful new office in 2019.


Open to all residential mortgage brokerages/offices that set up business for the first time in the 2019 calendar year, this category assesses the performance of both the individual brokers and collective office, as well as customer servicing capabilities.

There are three finalists for this group category this year – two in Victoria and one in NSW.

Click here to learn more about the finalists for the New Office of the Year award.

Loan Administrator of the Year

As well as celebrating brokers, the Australian Broking Awards also honour the loan administrators that work in tandem with their broker partners to provide an outstanding client experience.

This award takes into consideration those who have most effectively supported the broker or business in which they work, assessing the volume of submissions supported; attention to detail; knowledge of products, bank systems and loan processes; as well as customer service capabilities.

There are 10 loan administrators in the running for the Loan Administrator of the Year award, covering Victoria, NSW, Queensland and South Australia.

Click here to learn who they are.

The Australian Broking Awards 2020 to be held on 16 July

Now in its 10th year, the Australian Broking Awards program – run in partnership with principal partner NAB – recognises excellence across the entire mortgage and finance broking industry.

This year’s awards will be delivered through our first-ever virtual awards broadcast on the evening of Thursday, 16 July, which will bring the excitement and fanfare straight to your homes as we look to recognise the achievements of talented professionals leading the way.

Registration is FREE for the live broadcast. 

Prepare your black tie, dust off your ball gown, pop the champagne and get ready to celebrate from your boardroom, office or even your lounge room as you celebrate the success of Australia’s leading broking professionals. Plus, if you take part in the competition for the most creative attendee, you could win $500!

Find out more about the Australian Broking Awards 2020 here.

The categories that have been announced so far are:

  • Aggregator of the Year
  • Asset Finance Broker of the Year
  • Boutique Aggregator 
  • Commercial Broker of the Year
  • Customer Service of the Year - Individual
  • Customer Service of the Year - Office
  • Diversification Program of the Year
  • Finance Broker of the Year
  • Industry Thought Leader 
  • Innovator of the Year 
  • Loan Administrator of the Year
  • Major Brokerage of the Year - Non-Franchise
  • Marketing Campaign of the Year
  • Mentor of the Year
  • Newcomer of the Year
  • New Office of the Year
  • Office of the Year - Franchise
  • Regional Broker of the Year
  • Regional Office of the Year
  • Residential Broker of the Year 
  • Rising Star 
  • Training and Education Program of the Year 
  • Wellness Advocate of the Year

[Related: Australian Broking Awards 2020: Regional Office and Franchise Office finalists revealed!]

Australian Broking Awards 2020: New Office and Loan Administrator of the Year finalists revealed!
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Annie Kane

Annie Kane

Annie Kane is the editor of The Adviser and Mortgage Business.

As well as writing about the Australian broking industry, the mortgage market, financial regulation, fintechs and the wider lending landscape – Annie is also the host of the Elite Broker and In Focus podcasts and The Adviser Live webcasts. 

Email Annie at: This email address is being protected from spambots. You need JavaScript enabled to view it.


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