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Servicing levels are set to come under the microscope before the month is out with a date now set for an industry forum to address, among other things, the dramatic blowout in loan turnaround times.
A spokesperson for the MFAA today confirmed that the forum will take place on Tuesday April 28.
The forum will bring together the top six aggregation groups and key lenders to discuss “a range of key industry issues,” MFAA CEO Phil Naylor said last week – including sluggish service levels.
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