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Loan Market appoints broker business support head

by snichols10 minute read
Loan Market appoints broker business support head

The aggregator has set its sights on brokerage business development, naming a new role that assists owners “beyond day-to-day mortgage operations”.

According to Loan Market, Ashley Ross has been enlisted as the inaugural head of broker business performance, with his role expected to commence later this week (1 June). 

Mr Ross comes to the aggregator with over two decades of experience in the financial services sector. 

In 2004, Mr Ross joined Ross Group, an accounting business focused on small-business and self-managed superannuation fund clients, as its managing director. 


In mid-2020, Ross Group was absorbed by Carbon Group, with Mr Ross being offered the role of partner with the Melbourne-based accounting firm. 

Under his incoming position, Mr Ross will be tasked with “ensuring business owners optimise the outcomes of their revenue and profit”.

Speaking on Mr Ross’ appointment, Loan Market managing director Andrea McNaughton said: “Within the industry, there’s a disconnect between the support brokers receive to build their businesses, and what they then do with the fruits of that growth.

“At Loan Market, we’ve seen broker businesses hit new heights for productivity over the last year.”

Ms McNaughton added that, with Mr Ross’ experience, she believes that Loan Market will ensure that its business owners will make “smart decisions that continue to grow their business”.

“Ash knows small business inside-out and will become a central part of our business owners’ strategy,” Ms McNaughton said.

Mr Ross commented that he was excited to help broker business owners aligned with Loan Market to develop strategies to achieve their ambitions.

“I’ll be helping business owners really identify what they want out of ownership, and help them set a plan to achieve that,” Mr Ross said.

“Business owners want to know how their business is performing amongst their peers. I’ll help them benchmark that and put in place KPIs they need to hit.”

Mr Ross added that he will also be looking at “helping brokers build their asset portfolio outside of the business so they have passive income and capital growth opportunities”, as well as “how to pay down debts and accumulate the wealth they want and need for their lifestyles”.

“I’d love to secure the results and strategies that have them coming to me for advice rather than their accountant,” he later noted.

“Accountants are getting more and more bogged-down in compliance that they can’t properly provide the business advisory service that so many small business owners need – especially broker business owners.”

[Related: Loan Market Group to join forces with Nodifi]

ashley ross ta



Sam Nichols is a journalist at The Adviser and Mortgage Business.


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