Hiring plans hit post-pandemic high, survey reveals

Now in its fourth year, the HR Industry Benchmark Report is based on a survey of 700 Australian human resources professionals. It is the largest survey of its kind in Australia and a joint initiative between ELMO Software and the Australia Human Resources Institute.

The 2023 figure, the largest proportion since the ELMO survey of HR professionals began in 2019, showed a big lift on last year when just 50 per cent expected to recruit.

Chief executive and co-founder Danny Lessem was surprised by the overall level of optimism given the challenge of finding suitable staff, the tech crunch, and fears of a global recession.

“The overall surge in optimism when it comes to adding headcount is a good reminder that not all organisations will be impacted by economic uncertainty in the same way,” he said.

“While some sectors may be forced to downsize in 2023 … others will outperform.”

He said a “bums on seats mentality” over the past few years was shifting in favour of high-quality recruits who were a good fit for their roles.

“HR is now telling us that finding the right candidates is their biggest recruitment challenge and that suggests the focus has shifted from quantity to quality,” he said.

The HR Industry Benchmark Report found that among companies on the lookout for staff, 48 per cent expected their workforce to grow by 11–25 per cent while 34 per cent said staff would increase by more than a quarter.

By contrast, only 15 per cent expected workforce numbers to be stable and just 7 per cent believed they would decrease.

However, the challenge of finding and keeping ideal candidates remained top issue for HR professionals.

The survey found the average turnover rate for new hires within their probation period was 13 per cent, on par with last year but almost twice as high as pre-pandemic levels.

Almost one-third of HR specialists said finding the right candidates was their company’s key recruitment challenge, displacing the skills shortage and competition for talent that tied for first place last year.

Mr Lessem said hiring good quality candidates was simply a sound approach to business.

“Given potential budget constraints this year and the need for high productivity as the economy slows, it makes commercial sense to hire well rather than waste money churning through new staff,” he said.

“We anticipate that hiring throughout the rest of the year will be much more deliberate.”

You can find out more about strategies for building a team, recruiting the right staff at the right time, business expansion, and the benefits of hiring in-house versus outsourcing at the Better Business Summit 2023, run in partnership with NAB.

The roadshow, which concludes on Thursday (30 March) in Melbourne, includes two sessions delivered by Broker Essentials founder Jason Back focusing on staffing.

In these sessions, Mr Back will focus on the time and cost-saving benefits of outsourcing, the different outsourcing options available to brokers, and how to identify the business functions primed for outsourcing while sidestepping the risks associated with managing and negotiating outsourcing relationships.

To buy tickets and secure your spot, click here. First-release tickets are selling for $149 (ends 13 January 2023).

Did you know The Adviser Premium members go for free? Become a Premium member here.

For more information, including agenda and speakers, click here.

[Related: Lessons from the Great Resignation]