Loan Market expands Victorian/Tasmanian team

The new additions are:

• Anne-Marie Deieso, business systems implementation coach (previously a business development manager at Macquarie Bank and a former broker and growth manager for broker success at Loan Market)
• Jaqui Meehan, broker success manager (previously a relationship manager at ING)
• Sasa Ruzicka, broker success manager (previously a business development manager at BOQ)
• Jelena Perkovic, state growth manager (previously a business development manager at Virgin Money Australia)
• Taylor Giannis, growth associate (previously a consultant specialising in banking recruitment for Robert Walter)

Patrick Moore, Loan Market’s business systems implementation coach, will also form part of the new Victorian and Tasmanian growth team. He currently works across the network nationally, integrating lean Six Sigma methodologies to improve business processes and productivity under Michael Zavelberg, head of business improvement. 

Speaking of the “new and comprehensive Victorian-based team”, Mr Tsoumerkas said: “[T]he timing could not be more pertinent as we support brokers through this evolving market and rising rate environment. 

“Consumers continue to turn to brokers for advice in this changing market, with roughly 70 per cent of all loan customers using a broker. 

“We are dedicated to ensuring our brokers are seriously informed so they can make the best decisions for themselves and their clients.”

Noting the three new systems and broker success recruits, he added: “The calibre of our new broker success team, comprising Anne-Marie Deieso, Jaqui Meehan and Sasa Ruzicka, means our brokers and business owners are talking to specialists who understand every facet of what they do. 

“This passionate and energetic team provides mentorship, improves business processes using Loan Market systems like the Kaizen program, and keeps them ahead of the curve on compliance.”

The expansion of the Victorian/Tasmanian team comes amid strong growth for the aggregator’s operations in the two southern states.

Currently, the southern Loan Market division comprises 146 businesses, 234 brokers and 232 customer service managers (CSMS) and reportedly grew settlement activity by 40 per cent in the last financial year, resulting in $7.8 billion in settlements and 13,770 loans being written. 

Mr Tsoumerkas commented: “Victorian and Tasmanian brokers and business owners continue to lead our network, achieving huge results, not just in total settled loans and average productivity, but also in leading our vision to become the trusted adviser for our customers.”

He concluded that the aggregation aims to see average productivity for Loan Market brokers increase to $35 million for every broker, noting that the support provided in both business growth and client retention was “essential to sustainable growth”.

[Related: Loan Market welcomes new state director for Victoria/Tasmania]