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Broker partners as business partners: Suncorp

by Reporter10 minute read

Small businesses are the backbone of Australia’s economy, and Suncorp Bank is committed to supporting its broker partners in the growth and success of this sector.

Australia is home to more than two million small businesses. This vitally important market accounts for 96 per cent of the country’s business sector, creates 4.5 million jobs and contributes more than $330 billion annually to Australia’s economic output.

Small businesses represent a significant opportunity for brokers who want to grow and diversify their own business and Suncorp Bank’s new national manager for SME and commercial lending, Robynne Frost, says the bank recently strengthened its intermediary’s proposition to ensure its broker partners are in a strong position to take advantage of this energised market.

“Small businesses are the backbone of Australia’s economy, and Suncorp Bank is committed to supporting the growth and success of this important sector,” Ms Frost says.

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“In this dynamic environment, it is important for brokers to have access to the tools and support they need to successfully diversify their business and speak confidently with their business lending customers.

“We understand the very competitive environment in which our brokers operate.

“This is why we appointed a specialised team of small business banking development managers to work closely with our broker partners to empower them with the knowledge and skills to strengthen their own business banking capabilities,” she says.

“We have built on the success of our home loan distribution, by offering competitive and flexible small business products. Similarly, our customer service offering continues to position us strongly against our competitors.

“We see our broker partners as business partners, and we are committed to investing in our proposition to ensure they can also deliver a consistently good service to their customers. To further bolster support for brokers, we will launch a series of small business lending education forums and workshops later this year,” Ms Frost says.

“Additionally, through our involvement with the The Adviser’s Boot Camp: New Revenue Streams, we are supporting our brokers to have a stronger understanding of how to leverage their existing customer base to capture new business and build a stronger, more profitable business.”

Meet Robynne Frost

Robynne started her career with Suncorp Bank in 1989, leaving the bank in 2002 as national manager, strategic alliances.

Since then, Robynne has gained extensive experience in a number of operational and leadership roles at GE Mortgage Solutions, Australian Financial Services and ANZ before returning to Suncorp Bank in 2012.

Most recently, she held the title of National Manager, Key Relationship and Customer, before being appointed to the position of National Manager, Small Business and Commercial.

About Suncorp

Suncorp Group includes leading general insurance, banking, life insurance and superannuation brands in Australia and New Zealand.

The Group has 14,500 employees and relationships with nine million customers. Suncorp Group Limited is a Top 20 ASX-listed company with $94 billion in assets.

Suncorp Bank is Australia’s leading regional bank, servicing more than one million personal, SME and agribusiness customers.

Robynne Frost is national manager, small business and commercial at Suncorp Bank

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