breaking news

Refund in administration

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Thursday, 13 October 2011

Refund Home Loans has gone into voluntary administration effective from 5pm yesterday.

According to a communication sent from the administrators SV Partners to Refund Home Loan franchisees, increasing pressure from creditors forced the company to call in administrators to complete a clean and quick sale of the business.

Speaking to The Adviser, a spokesperson from Refund Home Loans said the administrators were currently working to protect the Refund Home Loans business, keep the business trading and secure a buyer for the business.

“As far as I am aware, there have been a number of companies that have expressed their interest in buying the Refund Home Loans business, but they are just waiting for the administrators to give them the green light,” the spokesperson said.

The spokesperson said the administrators were hoping to find a buyer that would keep the franchisee model intact.

“Right now it is business as usual for our franchisees. If there are any changes, the administrators will let them know in advance.”

According to the communication, up until the end of 2010, all costs for the growth of the company had been met out of cash flow.

At that point, it became apparent that further funding was required and the directors of Refund Home Loans expected to receive further support from the bank. However, the Queensland floods prevented that support being provided and the lack of further funding has left the company in the same position as before.

Whatever the outcome of this administration, SV Partners believes the directors may become bankrupt as a result.

According to the Refund spokesperson, administration of the home loans business will not affect the financial planning and real estate businesses.

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Comments  

 
0 #49 Andy 2011-11-01 16:28
I held an admin position with RHL for a few mths after leaving a great job & now I am in dire straits financially as have not been paid & have to seek restitution from the govt... How silly I feel now for looking for a better deal for my family. RHL was mismanaged in every sense of the word & my heart really goes out to those franchisees who were misled & paid out their hard earned savings. Wayne Ormond & the other directors have a lot to answer for, as he chased a "Dream" that was too good to be true... It was a slow nightmare for most who crossed paths with his ruse!!!
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0 #48 WP 2011-10-17 16:48
There are a few franchises that say that the refund isn’t the problem, and that they were making money even with the refund.

How much was the franchisor making?

Its clear that there was some sort of problem with the model, otherwise they would not be in VA
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+1 #47 geoff grimshaw 2011-10-17 07:30
If the home loan model failed,( the so called flag ship) then this would place doubt about there other businesses. I do feel sorry for the brokers - business owners who paid a fee to join, however, let the buyer beware.
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+6 #46 Stuffed franchisee 2011-10-16 02:44
I left my career to become a franchisee. Spent $60,000 odd plus GST and then went for the training. I realized pretty quickly all Refund was doing was selling franchises. I didn't see the promised training and support. I didn't see the lead generation that was supposedly there. All I got from HO was the finger pointed at me because I was a failure.
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+2 #45 RHL Broker Melbourne 2011-10-16 00:09
Lets clear a few things up.
1. Client refund gets paid after the franchisor takes their cut.
2. To the brokers that think we give away huge amounts of our commission like $1,000! we don't, if we did, heck it must be a decent sized loan.
3. 99% of us work from home office we don't have site costs like the majority of other brokers.
4. I for one do not claim the client refund as tax deductible, maybe a few do, but we are all not stupid, so keep your clueless tax comment back in your tiny brain.
5. Lets get this very clear ,Refund does not hold an Australian Credit Licence!, we are Credit Reps under our Aggregator.
I honestly have to wonder about the majority of clueless posters here who have no idea of the Refund model or the numbers that we as franchisees settle. Refund is not perfect admittedly and the mismanagement and greed for expansion along with the banks non-desire to restructure the seemingly $2.5M debt has just capped things off.
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+1 #44 No Refund 2011-10-15 21:40
What I don't understand is how the Financial Planning, Real Estate and Property Businesses can possibly be excluded from the administrators since they were created out of the funds originally brought in by Home loan Brokers and divested into the other businesses as the Home loan business struggled.
Surely someone has to look at how all the so called super brokers who became the managers suddenly quit the businesses earlier this year?
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-3 #43 Jason 2011-10-14 13:01
You are right Sydney Broker Re Tax Deductions....
How many RHL operators may just claim the deductions anyway, assuming it's an allowable deduction unless they have a ruling on it, or they would all have potential risk with ATO.
On top of that is GST, even a client cooperates and provides a receipt, but s/he may not have an ABN, unless its a commercial loan then you can't claim GST on the refund, that's 9.1% of your revenue gone.....as for RHL operators, you ask yourself a question, ignore what others say it's a good business model or otherwise, you are the insiders and you should know the answer to this: "is the business model a win/win/win situation?", that's win for customer of the business, win for owner/shareholder of the business, and win for the people operating the business....
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+6 #42 AB 2011-10-14 11:26
The human capacity for exposing one's own ignorance in favour of a soapbox is limitless. As a former Refund broker I have to say, sadly, that most of you have no clue on this topic!
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-6 #41 Sydney broker 2011-10-14 10:03
TAX DEDUCTIONS:
There is also a collateral issue that I have never seen discussed.
I am assuming that the REFUND people claim the payment to the customer as a tax deductible expense thus netting down their income down to reflect the payment – but did they ever get a tax invoice form the customer – I would say ‘NO”.
That means all their payments were NOT tax deductible and they should be declaring the full commission not the netted off amount as taxable income
Any comments anyone?
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-2 #40 Garry Graham 2011-10-14 10:03
Yes another discounter is out of business. Just like GO GECKO and others. when your business is structured around heavy discounting of services and gimics as the only means of attracting new customers it inevitably will fail.
Those silly enough to buy into these companies get no sympathy from me
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