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Broker refi boom not driven by commission: JP Morgan

by James Mitchell10 minute read

Big changes in the Australian mortgage market mean brokers are legitimately providing a value proposition to refinance customers, rather than chasing commissions, according to a bank analyst.

Speaking at the release of the JP Morgan Australian Mortgage Industry report last week, JP Morgan’s Scott Manning said borrowers are increasingly receptive to contact from brokers.

“There has been a period of profound change in the mortgage market over the last six to 12 months in particular,” Mr Manning said.

“There has been big announcements by the regulator, big movements in house prices, re-emergence of significant out-of-cycle repricing as well, so I think people are quite receptive to a call from a broker to give them an update on the market,” he said.

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Some borrowers may have “stale pricing” from an old mortgage provider and could be unaware of new offers, given the level of repricing activity towards the end of 2015.

Mr Manning said the market has become more segmented with different pricing and policy between investor and owner-occupied loans, interest-only loans and across different LVR bands.

“There is enough change for brokers to initiate that contact with a value proposition to the customer, rather than just saying ‘I can churn you so I can get a better commission’,” he said.

The JP Morgan report found that brokers have been initiating refinance deals for customers with bigger loan amounts.

For loans between $250,000 and $500,000, brokers initiated 10 per cent of refinance deals. This jumped to just over 20 per cent for loans of $500,000 to $750,000.

The report also found that 75 per cent of refinancers expect to use brokers.

[Related: ANZ closing branches with firm eye on broker channel]

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James Mitchell

AUTHOR

James Mitchell has over eight years’ experience as a financial reporter and is the editor of Wealth and Wellness at Momentum Media.

He has a sound pedigree to cover the business of mortgages and the converging financial services sector having reported for leading finance titles InvestorDaily, InvestorWeekly, Accountants Daily, ifa, Mortgage Business, Residential Property Manager, Real Estate Business, SMSF Adviser, Smart Property Investment, and The Adviser.

He has also been published in The Daily Telegraph and contributed online to FST Media and Mergermarket, part of the Financial Times Group.

James holds a BA (Hons) in English Literature and an MA in Journalism.