Q. What do you think makes your product(s) so popular with brokers?
A few common themes we hear from brokers are they want a lender who works with them to achieve approval, reliable, and readily available support from BDMs and commercial products that work in the real world. And that’s what we’ve built.
We pride ourselves on our pragmatic approach to credit, we continue to scale up our team of BDMs, and have the largest and most knowledgeable sales team of the non-banks and a commercial product suite that’s a powerful tool for brokers looking to assist just about any borrower they come across. Though it’s not just about products, it’s about partnership. And that trust is what keeps brokers coming back.
Trust is what keeps brokers coming back
Q. How have you been tailoring your commercial offerings in the past year to move with market?
Markets shift – that’s a given – and something we have certainly observed over 70 years. Our approach at La Trobe Financial is to maintain an inquisitive mindset to identify opportunities and gaps in the market and remain agile enough to stay ahead of the curve.
We’ve also ramped up internal tech to speed up decision times without losing the human touch we’re known in market for.
Whether it’s funding a commercial SMSF purchase, a larger development project, or a business’s investment into an office space, we’ve made sure our commercial offerings remain practical, responsive, and, above all, available to brokers when others may step away.
