Q. What do you think makes your product(s) so popular with brokers?
Our proprietary technology and deep platform integrations drive speed and simplicity, enabling auto approvals and intuitive self-service tools that help brokers get more done in their day.
Over the last 12 months, 82 per cent of personal loan applications were decisioned in under two hours, with over 15 per cent instantly auto-approved. This is a powerful advantage in a market where timing is critical.
Equally as important is the value behind the product. Competitive rates; a remuneration model that rewards broker effort; and flexible features, such as no early termination fees and re-amortisation options, support a wide range of client needs and create genuine opportunities for brokers to grow their business.
When you bring together industry-leading turnaround times, an intuitive digital
Experience, and a team built around broker success, you get a lending partner brokers trust and recommend, especially when every minute counts.
Q. How have you been tailoring your personal loans offerings in the past year to move with the market?
Over the past year, we’ve continued to evolve our personal loan offering to remain competitive and support brokers in a changing market.
We have enhanced our pricing and credit policy settings to align with shifting borrower needs, while maintaining our commitment to flexibility by keeping features like re-amortisation and no early termination fees front and centre.
We’ve also made significant improvements to broker experience by enhancing our automated decisioning engine and platform integrations. A growing number of brokers are now benefiting from auto-approvals and streamlined workflows, helping them deliver faster outcomes for their clients.
At the same time, we’ve expanded the capabilities of our broker portal, providing greater visibility and control through improved self-service tools, live chat support, and real-time application tracking.
These updates reflect our ongoing commitment to continuous improvement and strong broker partnerships. By staying close to market trends and listening to broker feedback, we’re making it easier for brokers to succeed with Plenti and deliver even more value to their clients.
