Ade13 Feb

Per20 Feb

Syd27 Feb

Bri05 Mar

Mel12 Mar

Ade13 Feb

Per20 Feb

Syd27 Feb

Bri05 Mar

Mel12 Mar


about the summit

Back again for 2020 and bigger and better than ever before, the Better Business Summit is the peak event for the mortgage and finance broking community.

This year’s theme is “Customer 20:20”, and will have you walking away with practical ideas you can implement with immediate effect to reinvigorate and update the customer-centric offering of your business.

Showcasing big ideas for the year ahead, the client-centric conference agenda will provide YOU with the tools you need to navigate the consumer power shift; build smart, long-lasting relationships with clients; and position your business for growth and prosperity – inspiring you for the new decade!

In the evening, the Better Business Awards will showcase the depth of talent and outstanding achievements in Australia’s biggest state-based awards for the mortgage industry. Join The Adviser for a prestigious awards ceremony to celebrate with colleagues, friends, family, peers and clients.


about the conference

Despite a turbulent year for the mortgage industry, sentiments remain high around the value of brokers and for their clients – particularly among mortgage customers themselves. Brokers who continue to operate with a flexible and client-centric proposition can thrive and retain customer loyalty no matter what challenges may arise. The Better Business Conference 2020 is designed to equip you with the skills and market intelligence to help take your customer acquisition and retention strategy to the next level.

Who will attend?

  • Any broker looking to increase their market knowledge and grow a healthy and valuable trail book
  • Seasoned broking professionals looking for new closing techniques, a refresher, or simply a way to improve themselves and their relationships with clients
  • New industry brokers wanting to capitalise on new customer and sales techniques to get and stay ahead of the competition
  • Suffering from unproductivity, burn-out and lack of motivation? Our speakers will provide you with a confidence builder to enhance your skills and career, and take your business to the next level
  • Have your own business? This conference will teach you how to harness your most valuable asset – you!


Position your business for growth and prosperity in the coming decade

Understand consumer sentiments towards using a mortgage broker in exclusive research revealed at the 2020 summit

Navigate the consumer power shift and how to construct an approach which speaks to their changing needs and expectations

Learn strategies to help harness the power of your influence and value to the mortgage market

Build smarter, long-lasting relationships with clients

Capitalise on unparalleled networking opportunities with like-minded industry peers

Be motivated and inspired to take your business to a new level

Earn valuable CPD points

about the awards

Key to successful broking is building up a local presence and servicing clients in your immediate catchment area. The Better Business Awards provides a platform for talented brokers and offices across Australia – who are doing exceptional things – to gain recognition and celebrate the best in the industry in their local markets. The Better Business Awards not only acknowledges the brokers who are leading the charge – those with the most effective businesses, teams, marketing strategies and integrated offerings – but also the lenders and aggregator BDMs that are best servicing brokers’ evolving needs.

Why enter?

  • Stand out and be recognised in a competitive local marketplace
  • Highlight your experience and value to the customers that you service
  • Gain recognition for your contribution to strengthening Australia’s mortgage industry



13 February 2020


20 February 2020


27 February 2020


05 March 2020


12 March 2020

*8000+ brokers since the 2014 launch have attended the Better Business Summit. Join them.