We are a broker-first lender. Our people have deep experience and are long-term operators in the broker channel. We know our role is to enable brokers to provide their customers with consistency, certainty, and flexibility. We help brokers grow their business in a highly competitive market. For example, we have a product range that can support everything from a sole trader to a large corporate to finance thousands of different types of assets.
We constantly engage with brokers to test new products and ideas and roll them out rapidly and align our business to the broker’s goals.
Recently, brokers told us that their customers had three priorities: increased demand for older equipment; easy access to liquidity to allow seamless equipment purchases; and speed and flexibility on larger multi-asset transactions.
In response, we extended our older equipment policy to 25 years at end of term, we made it extremely easy for strong-performing customers to borrow more to meet capital expenditure needs, and we designed a credit limit product for customers to fund different types of assets.
We guarantee the optimal sales coverage to ensure every broker is valued. It isn’t just sales that interact with brokers, we provide accessibility from the CEO, through credit, settlements, customer service, and even collections.
We strive to provide the right mix of human interaction and fast automated processes to deliver brilliant turnarounds. We have a technology platform that is highly regarded and is being continuously improved to meet the changing market.