MFAA holds State Excellence Awards
The Mortgage & Finance Association of Australia (MFAA) held its State Excellence Awards across the country in June, which saw mortgage and finance industry gather to celebrate outstanding professionals and businesses.
Recognising excellence in customer service, innovation, professionalism, and business performance, the awards celebrated individuals and organisations making a lasting difference to NSW and ACT clients and communities.
MFAA CEO Anja Pannek congratulated all finalists and winners, highlighting the critical role brokers play in guiding Australians to reach their financial goals.
“Our members are at the forefront of helping Australians secure homes, build wealth and feel confident in their financial futures,” she said.
“It’s inspiring to see so many professionals delivering such a high standard of service while adapting to the demands of a changing market.”
Pepper Money employees voice ‘Really Helpful’ radio adverts
Following its Wests Tigers partnership TV ad, non-bank lender Pepper Money has launched a new radio campaign, voiced by the people behind its ‘Really Helpful Loan Options’ promise.
The light-hearted audio spots, now airing across Australian commercial radio and digital platforms, feature team members from across the business, including customer service, legal, marketing, and general manager of mortgages and commercial lending, Barry Saoud, who even sings in the radio ad.
Saoud said: “Despite my children’s objections to hearing dad’s terrible singing on the radio, it was a fun way to show that no matter the role, we’re all here to roll up our sleeves and help our customers and brokers to succeed.”
Customer lending manager Rosie De Bartolo also features in the ads, and said: “Usually, I’m helping customers one call at a time – so getting to voice a radio ad felt like helping even more at once. It felt a bit like being on a podcast with purpose – we laughed a lot between takes!”
