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Welcome from MC - Niik Stewart


Welcome from Principal Partner - National Australia Bank


Industry Update: Banking Royal Commission Final Report

In this panel discussion, key industry representatives will outline the recommendations from the royal commission's final report regarding the broker channel, how they will impact the broker community, what the CIF will be doing moving forward and how the industry is taking the fight to politicians.



Beyond Trust: How to become more than a trusted mortgage adviser

Winning and retaining clients have never been harder. Consumer expectations, demands and scepticism have never been greater – but the opportunity to grow has never been better for brokers with the right mindset. In this session, Matt Church will redefine everything you think you know about how to build a client relationship and how to forge deep and lasting trust.

Discover how to translate trust into better client outcomes, more referrals and your biggest volumes yet! Join Matt and learn:

  • How you can capitalise on delivering advice through expertise when technology threatens your peers
  • How to thrive in the decade of disruption
  • Why the negativity generated by the royal commission is the biggest opportunity for brokers who understand how to build deep relationships
  • Why being a leader is more powerful than just being an adviser with your clients
Matt Church

Founder, Thought Leaders Global


Networking break and exhibition exploration



Bounce Forward: Turn your sales losses into wins

All brokers experience highs and lows in their career. But what separates the elite writers from the pack is the ability to take control of their fortunes and turn failure into success. In this powerful session, you’ll discover how the survivor of a major car accident overcame adversity, fear and pain to develop life-changing resilience, determination and achievement.

Learn how you can heighten your sales success, build mental toughness, conquer self-doubt and win the hearts and minds of your customers.

Sam Cawthorn

CEO, Speakers Institute



Do I have your attention?

We are now living in an attention economy – where all eyes are now on those who own the conversation, stand out as an authority, track the horizon for trends and translate them for their networks.

Most businesses struggle to understand how to engage new clients in an increasingly complex world where communication can be as much a minefield as an opportunity. But with the right insight and some practical tactics, you can master the conversation with your marketplace.

In this session, Julie will reveal how everyone can develop a voice that’s heard. You’ll learn the secret to becoming a “go-to” authority in finance and mortgagers, how to elevate your message above the noise and an in-depth understanding of how to identify – and own – your unique space.

Julie Masters

CEO, Influence Nation


Networking lunch and exhibition exploration



Digital Natives: The rising power of digital-first consumers and how your broking business can capture these red-hot leads

Stephen Scheeler is the former Facebook CEO for Australia and New Zealand, where he helped guide Facebook’s unprecedented rise from quirky Silicon Valley success story to media and technology titan.

This inspiring business leader is an authority on the power of technology and how it has shaped – and will continue to influence – all of us in the 21st century. He’ll reveal how you can better understand the habits, preferences and rituals of your marketplace. Armed with this knowledge, you’ll discover how to build lead gen techniques and harness the platforms that are at your disposal.

Stephen Scheeler

ex Managing Director, Facebook (ANZ) and Founder, The Digital CEO


Networking break and exhibition exploration



Achieving the Next Level: How to take 100% control of your attitude and actions to smash your sales and income goals in 2019

Niik will bring together the learnings from this packaged day, helping brokers to implement new skills and techniques into their business to generate an immediate impact. He’ll help frame the opportunity and crystallise the steps you can take to drive volume growth, increase retention and build deeper trust-based client relationships.

Niik Stewart

High Performance Sales Coach and Founder, Niik Stewart Empowerment


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