For more than three decades, Aussie has helped shape the mortgage broking industry. We’ve been championing brokers, empowering customers, and proving that human connection remains at the heart of home ownership. Today, that same purpose is driving us into a new era of growth.

As the needs of Australians evolve, so too must the role of the broker. Customers no longer want fragmented experiences – they expect one trusted partner to guide them from first search to final settlement and beyond.

From transactions to lifelong relationships

At Aussie, our brokers aren’t just part of the home buying journey. They are home buying partners. Aussie’s property hub is the evolution of how our brokers serve their customers.

Today, Aussie brokers are guiding Australians from their first search to final settlement and every milestone that follows. By bringing together buyer’s agents, conveyancing, and home loan services in one connected experience, brokers can support customers through every stage of finding, buying, and owning their homes.

John Magnone, who recently scaled to a multi-site franchise model with Aussie saw this new proposition as a way to maximise his expansion.

“By embracing this connected approach, we’re building lasting relationships. It creates new revenue opportunities, strengthens customer loyalty, and drives standout results. The growth feels natural. Not forced,” Magnone said.

Across our network, brokers actioning this full-service approach are achieving up to 90 per cent loan settlement conversion rates, compared to an industry average closer to 50 per cent.

Now, Aussie brokers are engaging customers earlier when they’re still dreaming about their next move and staying by their side long after settlement as a true property adviser.

We’ve now unlocked a new way to broker – turning one transaction into a lifetime of opportunity.

Technology that works for people – not the other way around

Innovation only matters when it delivers real impact. That’s why every piece of technology at Aussie is designed to make brokers’ lives easier and their businesses stronger.

At the centre of that ecosystem sits the Aussie platform. It’s a single, streamlined environment that helps brokers manage conversations, compliance, and settlements with speed and confidence. Automation takes care of the manual, so brokers can focus on building relationships and providing meaningful advice.

And now, with the Aussie app, brokers can stay connected with customers. The app gives clients real-time insights into their property value, equity, and refinancing potential, while making it effortless to contact their broker, creating a continuous cycle of engagement and opportunity – it’s working. App users are three times more likely to convert than non-users, and with over 70,000 active users every month, brokers are staying top of mind with customers well beyond settlement.

The numbers tell a clear story: technology alone doesn’t drive growth – people who know how to use it do. That’s why every tool we build is designed to empower brokers, not replace them.

Building a platform for the future

For us, innovation is not a function – it’s a culture.

From AI-enabled call coaching to digital customer tracking, every improvement is designed with one goal in mind: helping brokers perform faster, serve smarter, and grow stronger.

But technology is only half the story. What makes Aussie’s ecosystem truly powerful is the broker network behind it.

By integrating property search, buyer advocacy, finance, and post-settlement support, brokers now own the full customer relationship. And it’s no surprise that more and more brokers want to be part of it – like our newest franchisee, Steven Demostheni.

After almost 12 years at ANZ, Demostheni decided to open a store and start his own broking business in 2025. What attracted Demostheni, and his wife Kristina, to Aussie was how it provided a model to truly serve their clients beyond just financing.

We inquired about a franchise with Aussie because no other proposition was compelling. When a home buyer can find, buy, and own their property, with their broker guiding them at every step, it creates a level of simplicity and trust the industry hasn’t seen before”
Steven Demostheni, franchisee, Aussie Frankston

“We inquired about a franchise with Aussie because no other proposition was compelling. When a home buyer can find, buy, and own their property, with their broker guiding them at every step, it creates a level of simplicity and trust the industry hasn’t seen before,” said Demostheni.

Empowering brokers to grow – their way

We know that no two brokers are the same. Whatever the pathway, our mission stays the same: to give each broker in our 1,350-plus strong network the support to grow their business their way.

In our retail network, brokers are building scale through local leadership and the strength of the Aussie brand. It’s a model that works with our top 50 stores, each generating more than $1 million in annual revenue.

For our mobile brokers, the impact is just as powerful. Supported by our digital tools and national marketing engine, our top 50 mobile brokers are earning more than $300,000 annually.

And with the release of our new Aussie Amplify program, we’ve created defined pathways for brokers and franchisees to go further, faster, and on their terms.

A vision built to last

The next chapter of broking isn’t about replacing relationships with algorithms – it’s about combining human expertise with intelligent systems to create a model that’s sustainable, scalable, and deeply customer-centric.

That vision is already being recognised. In 2025, Aussie was named The Adviser’s Innovator of the Year and Major Franchise Brokerage of the Year, celebrating the brand’s commitment to redefining what broker success looks like.

These awards reflect that the future of lending will be defined by those who can connect technology and trust. That’s exactly where Aussie is leading. Every new feature we build, every product we launch, and every broker we empower is part of that vision.

Because while technology evolves, one thing doesn’t change: Australians still want someone they can trust with one of life’s biggest decisions. And that’s where our brokers shine.

Join the next chapter of Aussie

We’re building the most connected property ecosystem in Australia – one that keeps brokers at the heart of every home ownership story.


Be part of the next chapter of broking.

Visit our website or contact [email protected] to learn more.