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Steve is responsible for overall financial and operational performance of NAB’s third-party distribution through mortgage aggregators and the wider mortgage broking market in Australia. Prior to his current role, Steve was general manager of broker platforms, where he oversaw the bank’s distribution performance through aggregators PLAN, FAST and Choice, and was also CEO of FAST from 2006 to 2012. Steve has over 30 years’ experience in the banking and financial services industry, and was previously president of the Mortgage and Finance Association of Australia (MFAA).
Over 7,000 complaints relating to home loans were lodged with AFCA over the financial year, but only...
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