Regional brokers are often overlooked by their metro counterparts due to the higher value of properties accounting for larger overall loan volumes. However, there are many regional brokers whose productivity and customer service far outstrip that of some of their metro counterparts. This category assesses loan settlement numbers and volume, loan book performance of both the individual brokers and collective office. Individual and collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award. Regional offices of any size will be considered for this category. This award recognises the individual office (in a regional location) that has most effectively driven business growth over the previous 12 months across all product sectors, utilising a range of business development principles and tactics. This is a group award and is based on the period from 1 January 2017- 31 December 2017
This award is judged on metrics (25%) and written responses (75%). Assessed by Australian Broking Award judges.