Being part of the social media revolution can significantly benefit your business and your bottom line, writes Toby Marshall.

You don't have to be a large branded superbroker to plug into the power of social media, writes Tim Neary.

A growing number of brokers are investing time and energy intosocial networking sites to build brand awareness and their client base.

Businesses are investing millions in social media strategies. And while there are connections and money to be made in tweets, there are also common traps to avoid.

Outsourcing back-end processes could be the answer for brokers looking to save time – and money.

With smaller margins cutting into lenders’ profits, operational costs like back-end processing are being increasingly placed in the hands of professionals.

As lenders compete for market share in 2008 the settlements process will be front and centre of any sound strategy.

Straight through processing’s painfully slow progress should not detract from its potential value to the Australian mortgage industry

Electronic valuations are fast, but there’s no substitute for the human touch.