As 2011 comes to a close, writes FrontRunner Consulting’s Doug Mathlin, it’s not the time to market your services; it’s time to review your results and plan for 2012

Instead of using your email signature just as a way to end a communication, why not make the most of the marketing opportunity every email offers by asking for referrals?

If you want to grow your business, think strategically, writes David Fox

Checking your client still has the most appropriate loan has several benefits and will cement the client relationship, writes Francis Wilkins

Why do some brokers outshine others, even when both appear to have the same professional skills, experience and drive to succeed? FrontRunner Consulting’s Doug Mathlin explains

A gift upon settlement can foster good relationships with clients; a personalised gift, on the other hand, can go even further by securing both repeat and referral business

When was the last time you purchased because someone gave you a free pen?

The future has never looked brighter for brokers who know where they’re heading, writes Alex Whitlock, so make sure you’ve got your map

Don’t sell yourself short, writes Doug Mathlin – ensure that all your sales presentations are professional and high quality